|
MISSION: At Kelly Industrial Supply, we simplify procurement by providing top-quality fasteners at the best value, enabling our customers to optimize performance, and focus on their projects while we ensure their success through trust and long-term partnership. VISION: To become the leading fastener distributor in our region by delivering exceptional quality, fostering strong relationships, and optimizing efficiency. |
Quality We are committed to providing only the highest quality products and services
|
HonestyWe value open communication, ethical practices, and always delivering on our promises.
|
RelationshipWe build lasting connections with customers, employees, and vendors based on trust and mutual growth
|
OptimizationWe prioritize efficiency, striving to save our customers time through smart solutions and streamlined processes
|
CommunityWe foster community by encouraging local connections and supporting local businesses
|
Tom and Wendy, with their expertise in sales and a passion for fastener distribution, had a vision to revolutionize the customer experience in the industry. Fueled by enthusiasm and innovative ideas, they took a bold leap in 1991, launching their own industrial distribution business from their home office. Their commitment to quality service and customer satisfaction quickly set them apart, leading to rapid growth. In 1994, they relocated to West Chester, laying the foundation for the company you know today—a trusted wholesale fastener distributor dedicated to reliability, efficiency, and exceptional customer service. |
|
|
Tom and Wendy are the driving force behind Kelly Industrial’s success. Tom oversees operations and vendor negotiations, securing the best deals to maintain our high standards. Wendy, a dedicated salesperson, is known for her exceptional service—one customer put it best: “You don’t ever have to worry about anything when it comes to making sure your shop has what it needs.” Their leadership ensures every aspect of the business runs smoothly and efficiently.
|
|
Our sales team is who you’ll connect with every day. They are empathetic, honest, and always focused on understanding your needs. With a genuine desire to provide the best solutions and pricing, they work tirelessly to ensure you get the right products and value. Their dedication to customer satisfaction makes every interaction a positive and seamless experience.
|
|
Behind the scenes, our corporate team keeps Kelly Industrial running efficiently. Our office manager ensures daily operations stay organized and seamless, providing the support needed to keep things on track. Meanwhile, our graphics and marketing team works to strengthen our brand, creating compelling visuals and strategic messaging to connect with customers.
|
|
At Kelly Industrial, our customer service team is dedicated to providing a seamless experience. Whether you have questions, need assistance with an order, or require expert product recommendations, our team is always ready to help. We pride ourselves on responsive, knowledgeable, and personalized support—because your success is our priority.
|
|
Our warehouse team is dedicated to meeting all your needs and inquiries. They manage inventory with care and ensure on-time delivery, coordinating orders and shipments efficiently. Their focus is on providing reliable service, making sure your products arrive when you need them.
|
